FAQ

The Welcome No Deposit Bonus gives 10,000 Gold Coins, 5 Sweeps Coins, and 10 free spins. Sweeps Coins have a 1x playthrough, and free Sweeps Coins expire after 30 days. Activation for the no-deposit welcome package is automatic, and free bonuses carry a monthly redemption cap of 100 Sweeps Coins for free sources. Country restrictions apply — Stackr is available to players in the United States, except for Idaho, Michigan, Nevada, and Washington.

Stackr runs a Daily Login Bonus — 1,000 Gold Coins plus 0.1 Sweeps Coins — which requires manual opt-in. The Daily Bonus Wheel can award up to 3,000,000 Gold Coins and 300 Sweeps Coins and also requires manual opt-in every 12 to 24 hours. Both reward types share the same 1x playthrough for Sweeps Coins and the 30-day validity window. Free bonuses are capped at 100 Sweeps Coins per month.

First Purchase Bonus: initial Gold Coin packages get either 100% or 150% extra coins on top, with a minimum purchase of $9.99. Sweeps Coins from purchases follow the 1x playthrough rule, and cashout limits for purchased coins may be capped at $5,000 per transaction. Referral Bonus: when a referred friend makes a purchase, the referrer can receive 10,000 Gold Coins and 15 Sweeps Coins; a referral link or code is required.

Sweeps Coins: Separate, redeemable balance; require 1x playthrough; expire in 30 days; must pass KYC to redeem; free bonus redemptions limited to 100 Sweeps Coins per month. Gold Coins: Social-only currency for in-platform play; not redeemable for cash. Bonuses are non-sticky — Sweeps Coins convert to redeemable prizes after meeting playthrough requirements.

Wagering on Sweeps Coins requires only a 1x playthrough. Slots and keno contribute 100% toward playthroughs, and most table games (including blackjack, roulette, and video poker) also contribute 100%. Certain games, such as baccarat, craps, and some specialty titles, are excluded from contributing. Always check the bonus terms for game-specific eligibility before you play.

Minimum redemption thresholds: 50 Sweeps Coins for digital gift cards and 100 Sweeps Coins for cash prizes. The casino may impose a $5,000 per-transaction limit for coins obtained through purchases. Only one redemption request can be active every 72 hours. The platform reserves the right to void bonuses in suspected abuse cases, and KYC verification is required before any prize payouts.

Stackr accepts Bank Transfer, Discover, MasterCard, and Visa. All transactions are handled in United States dollars. If you plan to redeem prizes, ensure your payment method and identity details match during KYC to avoid delays.

You will find a strong focus on slots and table games, plus live dealer options. Notable providers include Hacksaw Gaming, Booming Games, Playson, AvatarUX Studios, NetGaming, Slotmill, Vivo Gaming, and many more. Stackr emphasizes titles popular with United States players like slots, blackjack, roulette, video poker, and live dealer tables.

Currently, Stackr Casino does not run tournaments and does not list progressive jackpots on the platform.

KYC verification is mandatory before any cash redemption. Sweeps Coins expire 30 days after being credited, so verify your account early if you plan to redeem. Stackr may cancel bonuses for suspected bonus abuse, duplicate accounts, or fraudulent activity. Play responsibly and review the casino's responsible gaming resources in the terms.

Live chat is available for real-time help, and you can email support@stackr.us for ticketed issues. Support handles KYC inquiries, payout questions, and bonus clarifications.